Live for equipment dealers

Expert support,
one text away.

Field Reply gives equipment dealers instant troubleshooting, product info, and setup guidance — all through a simple text message.

How it works
Field Reply
Equipment Support
Today, 2:14 PM
Getting an E47 error code on one of our units — tried power cycling, still there
E47 is typically a motor position sensor issue. Let's narrow it down — is the error on a specific unit or across multiple?
Just unit 12
Single-unit E47 usually means the sensor cable needs reseating. Check the 4-pin connector at the motor housing. I can walk you through it step by step if needed.
What you get

Instant responses

No hold times, no portals. Text your question and get an answer in seconds, not hours.

Deep product knowledge

Trained on your full product line — error codes, setup guides, troubleshooting steps, and more.

Just text

Works on any phone. No app to download, no account to create. Text the number and go.

Built for the field

Works on low signal. Designed for the cab, the shop, or the middle of a field at planting time.

Step-by-step guidance

Not just answers — full walkthroughs for diagnostics, calibration, and setup procedures.

Always learning

Gets smarter over time as we feed it the latest technical bulletins and product updates.

Pricing
Simple, transparent pricing
Give your customers instant expert support. 3-day free trial on every plan.
Monthly Annually Save 2 months
Starter
$249/mo40% off
$149/mo
Up to 100 authorized users
  • Text-based support for your customers
  • Add users via text command
  • Full product knowledge base
  • Billing portal access
Get started
Most popular
Pro
$499/mo40% off
$299/mo
Up to 250 authorized users
  • Everything in Starter
  • Priority support
  • Usage analytics dashboard
  • Best per-user value
Get started
Enterprise
Custom
250+ authorized users
  • Everything in Pro
  • Per-user pricing above 250
  • Scales with your operation
  • Dedicated onboarding
Contact us
Founding Dealer Program — Limited to 20 spots

Lock in 40% off for your entire first year. Once the 20 spots are filled, pricing goes to full rate.

How it works
1

Text the number

Try it yourself first — text the Field Reply number and kick the tires for 3 days, free.

2

Pick a plan

Choose Starter, Pro, or Enterprise. Pay via a secure link sent right to your phone.

3

Add your customers

Text "ADD" followed by a phone number to authorize your customers. They can start texting immediately.

4

They get answers

Your customers text in and get expert-level support in seconds. You look like a hero.